Digital Marketing Account Manager
Role Purpose
The Digital Marketing Account Manager is a pivotal role at Fantasylogic Digital Marketing Unit, serving as the bridge between our clients and our internal team. This role is responsible for ensuring the seamless onboarding of new clients, maintaining productive communication with existing clients, and effectively managing project deliverables within the team. Also, contributes to the management and the further development of the clients’ accounts, in the field of Digital Marketing, including a variety of services such as Social Media, Content Marketing, SEO, PPC, SEM, META & GDN Advertising, Email Marketing, Inbound Marketing.
Your day-to-day responsibilities will include things like:
- Prepare and oversee the onboarding process of new clients
- Provide constant and constructive communication with current clients to understand and serve their needs
- Communicate client needs and tasks to the internal team through our structured methodology and process, monitoring and evaluating the final output
- Efficiently allocate tasks within the team, keeping track of time and outcomes
- Maintain a balanced and positive attitude towards clients and team members
- Budget monitoring for each project
- Keep track of monthly invoices
Requirements
- 3+ years of proven work experience as a Digital Marketing Manager
- BSc or Msc in Marketing, Communication, Social Studies, or a related field
- Strong organizational, project management, negotiation, and communication skills
- Ability to follow through, create, and oversee SOPs and procedures
- Comfortable with navigating, exploring, and using digital marketing tools
- Proven experience with Hubspot and Clickup is a plus
- Fluent in both Greek and English
- Excellent analytical and planning skills
- Empathy towards clients and team members
- Positive attitude
Benefits
- Competitive remuneration package
- Private health insurance plan
- Benefits such as gift cards, meal tickets, personal travelling expenses etc.
- Free use of company bus
- Continuous training opportunities and certifications
- A positive and supportive working environment
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